What is a pre-order?
We offer pre-order on custom made products.
It's a way to reserve our products before their initial release.
It means we produce the product in our state of the art weaving facility.
The pre-ordered item will be shipped on its release date.
All other items will be processed for immediate shipment, depending on availability. So if you ordered other items along with the pre-ordered item, you will most likely get the other items first.
We can't always predict the exact date a pre-ordered item will become available.
We will ship your pre-order as soon as possible, but we can't guarantee a specific date.
If the date changes, we'll alert you by email. COVID-19 has caused unpredictable international shipping times.
You can cancel a pre-order at any time prior to when your order is available to ship.
Contact us at sales@gtifabric
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